Empire Today, LLC offers to sell and set up, and does market and set up flooring goods which include carpet, Wooden flooring and also other relevant solutions.
showed them the area Together with the piece for furnishings. Yet again, talked among themselves and was then asked whenever they have been putting in the carpet across the home furnishings. Definitely?! No, I said. I was informed you'd move the home furnishings. Once again, communicate discuss talk. Not understanding what was happening. They then showed me the carpet and requested which carpet went into which space. I informed them. They asked for payment (You should pay back before they put in) I then reconfirmed in regards to the tack becoming glued down Which getting yet another working day. I used to be explained to that gross sales did not comprehend their occupation. It will consider sooner or later for full set up. Once they begun I began to hear nailing. I freaked out and went and appeared. They were being nailing down the tack. I named Empire and questioned why they have been nailing down the tack. I used to be then advised I'd personally get a get in touch with from the set up supervisor after they acquired to The underside of it...one hour goes by and they're nevertheless nailing. I at last go in and ask with regard to the nailing. I am then advised that they have to nail the tack into the ground, but that It can be only within the grout. I hardly ever gained a contact back. I'm really positive the tile under the carpet is ruined. The amount of hammering that went into nailing into the ground is I'm confident plenty of to break enough time all around it. They also left marks all over the pained foundation boards. I wouldn't advocate Empire according to the encounter I had. Not professional in anyway plus the communication is horrible.
Your believe in is our prime concern, so firms are unable to pay to change or clear away their testimonials. Learn more. × Ranking
After i requested him why he mentioned he experienced described it to my son in legislation And that i replied that it absolutely was my house so I wished him to clarify it to me. He claimed I shouldnt check with him in that tone Which he was not accomplishing it and remaining. After i referred to as the corporation the supervisor advised me he could not do toilet unless set (it experienced now been fixed) and someone might be out the following day to carry out carpet. I left a number of messages above the next two times and supervisor finally known as to state position could well be hard so they ended up cancelling. Did I mention that I have six persons arriving future week for Easter and my whole upstairs is downstairs. We've made use of Empire right before and they had completed our flooring downstairs Using the similar baseboard situation. They could have cared fewer about the problem they remaining us with. Unprofessional, uncaring plus a waste of our time. The dude who arrived out had no helper and searched for each motive not to do The work. We've considering the fact that identified someone who reported it won't be a dilemma to do carpets and our Close friend did the lavatory. If you need dependable get the job done done in Dallas, by a master craftsman, call Carl Allen at 214-679-5267. He can perform something!! If you want carpet completed, phone anyone but Empire!!!!!
Their process is usually to lure you in with their commercials and specials stating invest in one particular area, obtain a space for free, etcetera....not Present you with any upfront pricing after which you can Have got a salesrep come to your house and demonstrate the samples and THEN give you the pricing, that is past overpriced. I'd Empire come to my house on two various occassions and they quoted me $10,000 To place flooring in approx 800sq ft - which was just my entry and main living House - I wound up purchasing from Lumber Liquidators - paid out 3500 for flooring and 3000 for the contract installer and got MY Entire 1800 sq ft residence completed. Boo Yow!
Operate listed here? Get the free employer account Obtain a no cost employer account to determine prospect activity on your organization profile, update significant profile data, respond to testimonials, plus much more.
Stay clear of in the least prices. Rip off galore. Was this critique …? Handy seventeen Humorous one Interesting two ten/two/2014 Previous overview I just really have to re-touch upon the Empire today. Each time another person remarks on their website and places a… I just must re-comment on the Empire today. When someone reviews on their own web site and puts a nasty assessment some body constantly will come again and states oh We now have no info on you remember to Get hold of us yeah appropriate that is her way of saying oh my God we screwed up.
@EmpireToday the concluded merchandise appears amazing. The guys that concluded the put in have been very Expert. #onehappycustomer
I had been shocked - much for their advertised very low selling prices and Unique deals. It was so obvious that he was ripping me off, that I just stated "I have to talk to my landlord." I just decided to give him the brush off, and do away with him.
BBB asks advertisers to establish their promises, alter ads to produce presents far more obvious to individuals, and take away misleading or misleading statements. X What authorities actions does BBB report on?
He arrived again on Monday August 4th, and he claimed that He'll correct the problem for me. He has the correct carpet he mentioned and he left Monday all-around 8pm and he preferred a signature from my spouse, and checked marked for in which we would survey him.
Prevent following Nicole C. nine/18/2015 We moved right into a new residence a few calendar year in the past, your house had new carpet, but we choose tricky flooring. Not more than 6 months in the past we experienced Empire come out and give us a quote as that they had completed our floors within our aged dwelling. We decided on tricky Wooden and experienced it installed the next day. A number of months ago a Tv set tray remaining a small scratch that was deep sufficient not to be exactly the same colour given that the flooring. I was astonished the TV tray scratched the ground. Then each week in the past, although closing the reclining Element of the couch a very large gouge was remaining on the floor. We referred to as about this and were instructed that "almost everything scratches" "even diamonds scratch" and so they weren't intending to guarantee the floor!
One particular here evaluate Empire's cancellation coverage, you can Plainly see why it's best To not do enterprise with Empire Carpet. If you ignore this warning, Don't signal nor pay out a deposit, Unless of course you are 100% specified of your respective order.
He scheduled a Sunday on a lengthy weekend since he cannot work on Saturdays. We failed to make any options for that weekend because we had this appointment and despatched a text to my product sales guy to verify the appointment on Friday evening. I used to be told that my appointment is on Saturday - Shock!!!